![]() ![]() While Sorensen says this idea is “well-intended,” she thinks the issue should be left up to state and local leaders who know their communities best.Įven before the pandemic hit, city leaders in Phoenix were trying to address this issue by restricting water flow to households that weren’t paying their bills rather than cutting it off, she says. “What that means is that our water demands are higher and our revenues are higher as a result.”Įfforts by Democrats to devise a federal moratorium on utility payments have stalled in Congress. One of the things that has actually helped our finances, ironically, is that it is so hot here this summer in Phoenix,” she says. “Our promise to our creditors is that we will, in fact, faithfully and responsibly collect revenues from our customers. Publicly owned infrastructure is covered by bonds in Phoenix, which brings the promise of more revenue during an “abnormally hot” summer, Sorensen says. The economic collapse triggered by the pandemic has also crippled city and state budgets. “For example, when the stimulus checks came out, we saw a big surge in payment of past delinquencies.” “I think they understand that if they can't keep up with their bills now, that a much larger one is coming down the road,” she says. While there have been a higher number of missed payments than usual, Sorensen says most of the utility’s 1.5 million customers are continuing to pay their bills. We kind of are playing it day by day and seeing how things go.” “So I do see us potentially extending probably at least for a few more months, maybe even longer than that. “Summers here are always hot, but even for us, this one's been pretty bad,” she says. But now the city is facing some tough decisions.Ĭity leaders are considering an extension to the moratorium on water shut off due to the pandemic, says Kathryn Sorensen, director of the Phoenix Water Services Department. Like many cities across the country, Phoenix announced in March that it wouldn’t cut off water through the summer if people don’t pay their bills. The city has also been a COVID-19 hotspot, and as Congress remains deadlocked on pandemic relief, many people will struggle to pay their rent next month - and probably their utility bills, too. Phoenix officially recorded its hottest summer on record this week with an average high of nearly 108 degrees. If you feel your meter is not working accurately, there are a variety of things you may do to check its accuracy.Facebook Email Water trickles out of a faucet. The Commission mandates that meters show an accuracy rate of plus or minus 3 percent - or between 97% and 103%. Then the water flows out of the meter, through your From there, the water flows upward, spinning an impeller - a rotor with small blades - which is calibrated to record the amount of water flowing through, based on the number of rotations. From the company's main line, water enters the meter and flows through a screen that filters out debris in the Subtracted from the current reading and the difference is the amount of water you consumed for that billing period.įor the most part, water meters are relatively simple devices and if properly maintained by the company, can have a long, accurate lifetime. Every 25-35 days (corresponding to the appropriate billing period), a meter reader will come to your home and read your meter. Water meters are the devices used by companies to measure how much water you have used. ![]()
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